When will my order arrive?

Order processing usually takes 5 to 7 business days within Kuwait.

In case of high demand, additional time may be needed.

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Can I return or exchange my item?

• pre-orders:

Returns or exchanges are not accepted, unless:

• There’s a mistake on our end (wrong measurements, stitching issues, or damaged fabric).

• In these cases, we will offer a return or exchange.

• ready to wear items:

Returns or exchanges are allowed within 14 days of purchase, under the following conditions:

Please make sure to read the full return policy.

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The size chart doesn’t fit me. Can I send my own measurements?

Yes, you can provide your custom measurements,

but please make sure to send accurate sizes in inches to ensure proper tailoring.

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Order Cancellation Policy

Customers may cancel pro orders within 24 hours only from the time the order is confirmed.

After 24 hours, order cancellations are not available, whether inside or outside the State of Kuwait.